Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full solution.

Coffee are exempt from being returned.

To complete the solution, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Late or missing package

If you haven’t received your package, first check again.

If you’ve done all of this and you still have not received your package yet, please contact us at {email address or phone number} and our team will help you.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us {email address or phone number} and send your item to: {physical address}.

Need help?

Contact us at {email or phone number}.

Sign up

to our newsletter